Dynamics365
Microsoft Dynamics 365 is a cloud-based suite of enterprise resource planning and customer relationship management applications offered by Microsoft. Combines various functions such as sales,…
Course Category: Ultima Business Solutions
Courses created for Ultima Business Solutions
Customer Service: Handling Complaints
At some point, customers will leave us constructive feedback – and we can use it to empower us. Constructive feedback helps us grow, improves our…
Citrix Sales Training
Ultima are a Citrix Platinum Solutions Advisor, and over the past 20 years have developed a strong strategic relationship, maintaining a large team of licensing,…
Call Centre Customer Service
At Ultima, we believe that by empowering our people, they can go on to deliver powerful outcomes. For our colleagues who have a call centre…
Call & Ticket Quality
Ultima aims for all of our services to be excellent in quality and delivery – and we want you to be empowered and go on…
A&O Induction
We’ve put together a course containing useful information for Ultima colleagues working on the Allen & Overy account. By the end of this course, you…
Welcome Onboard
We’re thrilled that you’ve chosen us as your employer, you’re going to do great things. Great talent deserves a great stage – and being one…
Welcome Onboard
We’re thrilled that you’ve chosen us as your employer, you’re going to do great things. Great talent deserves a great stage – and being one…
Diversity, Equality & Inclusion
Respect lies at the heart of everything we do. We respect the dignity and worth of every individual, regardless of their background, identity, or position…
ISO Mandatory Training
It is that time of year when we launch our mandatory information security training, which must be completed by all Ultima employees. In order to conform to…