Learning Objectives | By the end of this course, sales and account managers will be able to:
Define penetration testing and explain its role in cybersecurity risk management.
Articulate the business value of penetration testing to customers, including how it supports compliance, protects assets, and reduces risk.
Identify common customer pain points that penetration testing can address, such as data breaches, regulatory requirements, and reputational risk.
Initiate informed conversations with customers about penetration testing services, using relevant terminology and examples.
Position penetration testing as a proactive solution, not just a technical service, within broader security or digital transformation strategies.
Recognise key indicators that a customer may benefit from penetration testing (e.g., recent infrastructure changes, upcoming audits, or past incidents).
Handle basic objections or misconceptions about penetration testing with confidence and clarity.
Collaborate effectively with technical teams to scope and propose appropriate penetration testing solutions for customers.
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Course Content