7. Individual User Progress

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Checking Progress of an Individual User

To check the progress of an individual user, follow the steps below: 

  1. Log into KnowledgeLab.Training 
  2. Navigate to the Group Management page using the tab on the menu on the left
  3. Under ‘Enrolled Users’, expand the ‘Reports’ drop down and choose ‘Progress’
  4. Search for a user using their user ID, name or email address

Manually Setting Progress

If you would like to manually set the progress of a user, follow the steps below: 

  1. Log into KnowledgeLab.Training 
  2. Navigate to the Group Management page using the tab on the menu on the left
  3. Under ‘Enrolled Users’, expand the ‘Reports’ drop down and choose ‘Progress’
  4. Search for a user using their user ID, name or email address
  5. You can set the whole course to complete by selecting the box besides the course name or just an individual module by expanding the section and select the box besides the modules’ name.